Frequently Asked Questions
When your order has been dispatched, you will receive an e-mail with a track and trace code. You can enter this track and trace code on our Track Your Order page. When you enter the track and trace code here, you can follow the states of your order live.
Orders are processed within 1 to 2 business days, Monday to Friday.
Yes, we accept returns for both defective and non-defective products in new condition within 30 days of delivery.
Yes, please contact us at info@auvrier.com within 24 hours of placing your order to update your address.